Terms & Conditions

Welcome to Swav Aroma. By accessing or using our website, products, or services, you agree to the following Terms & Conditions. Please read them carefully before engaging in any transactions.

1. Use of Website

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or guardian. You agree to use our site only for lawful purposes and in a way that does not infringe the rights of others.

2. Wholesale Eligibility

Wholesale access is available to businesses and professionals in the fragrance, beauty, and retail industries. To qualify, you must provide valid business information and agree to our wholesale policies, including order minimums and resale restrictions.

3. Product Information

We strive to ensure all product descriptions, pricing, and availability details are accurate. However, Swav Aroma reserves the right to modify product details or discontinue items at any time without notice.

4. Orders & Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order. Payments must be made in full before orders are processed. Accepted payment methods are listed at checkout.

5. Shipping & Delivery

We aim to ship orders promptly. Delivery times may vary depending on location, order size, and shipping method. Swav Aroma is not liable for delays caused by carriers or external events.

6. Returns & Exchanges

We accept returns or exchanges for damaged or defective items within 24 hours of delivery. All returns must be authorized in advance. Due to the nature of fragrance products, we do not accept returns for used items or opened packaging unless damaged or defective. No Refunds, we can do store credit or exchange. 

7. Intellectual Property

All content on this website, including logos, images, product names, and text, is the property of Swav Aroma and protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without written permission.

8. Limitation of Liability

Swav Aroma is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website. Our total liability is limited to the amount paid for the order in question. in case of returns open boxes are not acceptable. 

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Modifications

We reserve the right to update these Terms & Conditions at any time. Continued use of our website or services after changes are posted constitutes your acceptance of those changes.