Privacy Policy

At Swav Aroma, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when interacting with our website or services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping/billing address, and business details when you sign up for wholesale pricing or place an order.
  
• Payment Information: Collected securely through our payment processors; we do not store your credit card details.
  
• Usage Data: Information about how you interact with our website, such as pages visited, time spent, and referring websites.
  
  

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
  
• Respond to inquiries and provide customer support
  
• Send updates, promotional offers, and newsletters (if you opt in)
  
• Improve our website, products, and services
  
  

3. Sharing Your Information

We do not sell or rent your personal information. We may share information with trusted third-party service providers who assist with operations such as payment processing, shipping, marketing, or website analytics — all under strict confidentiality agreements.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, misuse, or disclosure.

5. Your Rights and Choices

You have the right to:

• Access or correct your personal information
  
• Request deletion of your data
  
• Opt out of marketing communications at any time
  
  

To exercise these rights, contact us at [sales@swavaroma.com].

6. Cookies

Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookie preferences in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Effective Date: 19/7/2025